Monday, November 23 2009 23:20
* This is a nerdy Tech Tip post, so kindly disregard if you don't need Feedburner assistance *
OK, so many of you know that I co-run Dad-Blogs with my partner in crime Pete Janelle. What some of you might not know is that we have been struggling with a broken feed over there. Feedburner stopped reading our feed and we kept getting the same error message:
It started back in July of this year and we finally resolved the problem and I thought I would share the answer so that those out there struggling with the same issue can know how we finally resolved our Feedburner dilemma.
After disabling and enabling every possible Joomla component, module and plugin I came to a dead end. Finally, I resolved to take it to my hosting company again. I say again because we had brought the problem to their attention in the past, but they had found no solution. I decided to approach the problem differently this time. Instead of asking, "Why isn't Feedburner able to pick up our feed?" I decided to go a different route. Our hosting service is InMotion and they are fantastic I must say, and here's what I asked to get the ball rolling:
They quickly responded with a question of their own:
I found this great site, robtex, and sent that to them so they could check the list of Feedburner IPs against ones that they maybe currently blocking and wouldn't you know it--they found the culprit. Customer support reviewed the IPs I gave them and then replied saying:
After they unblocked that IP (74.125.44.136) our feed went right through and validated immediately with Feedburner. So, if you are a blogger and you keep getting the pesky Feedburner error: Feedburner cannot locate this feed URL--I suggest you see if any of Feedburner's polling IPs are being blocked by your host.
Say "thank you" in the comment section below if this post helped you in some small way.
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I have a friend who gave up on this one, I'll refer him here for sure, thanks.